Customer Support Representative (Remote)

Job Description: We are looking for a Customer Support Representative to join our international travel marketplace team. In this role, you will assist travelers and tour guides from around the world, helping create smooth and memorable travel experiences. You will communicate mainly via email, support onboarding processes, assist with partner recruitment, and help maintain service quality across the platform. 🌟 Responsibilities: • Provide customer support via email to travelers and tour guides • Assist in resolving customer inquiries professionally and efficiently • Support onboarding for tour guides and help improve tour quality • Conduct interviews and assist with recruiting global partners • Maintain clear communication with internal teams and partners ✅ Requirements: • Strong English communication skills (written and verbal) • Professional and customer-focused communication style • Detail-oriented and highly organized • Ability to manage inquiries independently in a remote environment • Previous customer service experience is a plus 🌟 What We Offer: • 100% remote work setup • Opportunity to work with an international team • Flexible and global working environment • Experience in the travel and tourism industry Salary: Negotiable (based on experience and skills) Displayed salary on the platform is for posting purposes only and final compensation may vary depending on qualifications and interview results.